Every patient that comes through our doors is met, greeted and guided by our GROs. Like an aide, they are a gentle and assuring presence that many of our patients have come to befriend and rely on. Professionally, they attend to our patients during treatment transitions and help ensure that their cancer care is well coordinated in Singapore and regionally through our network of CanHOPE offices. In caring for our overseas patients, our GROs also serve as a translator and cultural bridge. Hailing from Vietnam, Indonesia and Singapore, they are effectively bilingual, with some conversant in as many as three languages.