Support Away From Home

Foreign patients choose Parkway Hospitals because they can be assured of world-class medical facilities and expertise. Parkway Hospitals is the largest private medical provider in Asia. Besides having three hospitals in Singapore, Parkway Hospitals Singapore has also set up a comprehensive Cancer Centre that boasts of not just medical oncology but also radiation oncology with its array of modern state-of-the-art facilities and the full range of surgical oncologists as well.

The ParkwayHealth Patient Assistance Centre has a 24-hour one-stop call centre for all your medical needs. All you need to do is to call (65) 6735-5000 and our experienced Medical Information Officers will be on hand to assist you, from simple enquiries, to appointments with reliable and well-qualified clinical specialists/medical experts and hospital administrators.

Our regional staff in Bangladesh, Brunei, Cambodia, Canada, China, Egypt, Hong Kong, India, Indonesia, Korea, Malaysia, Myanmar, Nigeria, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, Sri Lanka, UAE, Ukraine, United Kingdom, United State and Vietnam would also be able to assist patients with:

Information and answer to queries
Booking of medical appointments
Accommodation arrangements
Transportation arrangements
Travel documents and VISA application

CALL ParkwayHealth Patient Assistance Centre (PPAC): (65) 6735-5000

A guide for overseas patients who seek treatment in Singapore

The above slideshow outlines the flow for foreign patients visiting Singapore and Parkway Cancer Center for treatment.

For more information or to arrange for an appointment, please call the ParkwayHealth Patient Assistance Centre at (65) 6735 5000 or email us at enquiry@canhope.org.

Travel Arrangements

We would be delighted to assist you with your travel and visa requirements. Our team of pleasant and experienced service-orientated staff will be happy to provide assistance in matters such as:

Reservation and confirmation of air tickets
Visa and hotel arrangements
Airport to hotel limousine transfers
Interpreter services arrangement
Special food, beverages or religious arrangements
Optional local sightseeing tours

Transportation

Transportation and airport pickup services can be easily arranged. Patients can choose from regular saloon cars to 8-seater MPVs and limousine services. In addition, Parkway Hospitals provide a shuttle bus service to accord patients with easy access between Gleneagles and Mount Elizabeth Hospitals.

Singapore also has an excellent transport system that is easy and inexpensive to use. You can choose from air-conditioned public buses and taxis or use the Mass Rapid Transit (MRT) system.

Visa Requirements

Generally, foreign patients require:

Valid passport for at least 6 months,
Confirmed onward / return tickets,
Sufficient funds for their stay in Singapore, and
Visa, if applicable.

Visa application must be made prior to arrival in Singapore. Processing time is between 3 to 10 working days, excluding the day of submission and provided that all documents furnished are in order and no further verification is necessary.

Language Assistance

We provide interpreter for the following languages:

Arabic
Chinese
Indonesian
Russian
Vietnamese

Assistance in other languages can be arranged.